Frequently Asked Questions
Are you taking new clients?
We are always taking new clients! We know it can be hard to find therapists and dietitians with openings, especially therapists/dietitians that are experienced in working with eating disorders, so we have a goal of always taking new clients, so that you don't have to wait for the care and support you need and deserve! We also know that it can be challenging to get a response from medical professionals sometimes! We respond to all inquiries within 48 hours at the latest, even on weekends (though sometimes our messages go to your spam folder)!
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Do you take insurance?
Sarah Camburn and Najeeha Khan are our therapists who accept insurances- they are paneled with United, Aetna, Cigna, Oscar, and Oxford. We do not have any dietitians on insurances. However, most of our clinicians can provide a Superbill (a specific receipt provided to insurance) that you can submit to seek reimbursement directly, if your insurance has out of network benefits. If the cost of seeing one of our therapists is too high, please inform our schedulers about your situation, and they may be able to provide you with a sliding scale rate. You can also consider working with one of our interns for therapy. They are graduate counseling or social work students completing their final hours in their graduate degree, and they have a range of rates under $60/session. If you are interested in learning about why more therapists don't take insurance, this article helps explain that.
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What are your fees?
Most of our counseling and nutrition services are $150 - $165 per ~50 minute session. As mentioned above, we have two therapists who accept most major insurance plans. Our clinicians all carry sliding scale spots, based on need, and we also have Masters level student counseling interns who provide sliding scale therapy and pro-bono therapy, as they can accommodate lower fees under $60/session.
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What ages do you provide therapy and dietitian support for?
We see clients ages 6 and up. We work with kids, teens, and adults.
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Do you offer more than just individual therapy?
Yes! We work not only with individuals, but we also have clinicians who can see couples, families, and other relationships. We offer parent education and support, and we also have ongoing group therapy offerings you can find here.
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Do your clinicians have any specializations other than eating disorders?
Yes! In addition to providing eating disorder therapy and nutrition sessions, we work with many other struggles. We have clinicians trained in EMDR, a popular, research-backed, effective trauma therapy. We also have clinicians trained in DBT, a type of cognitive behavioral therapy that helps folks improve skills in emotion regulation and mindfulness. We additionally have clinicians trained in Acceptance and Commitment Therapy, Cognitive Behavioral Therapy, Emotion-Focused Therapy, Motivational Interviewing, and Internal Family Systems and Parts work. We have clinicians with experience working with couples counseling and relationship issues, personality disorders, providing play therapy and working with children, working with individuals suffering from addiction and substance use struggles, working with grief and loss, gender and sexuality, neurodivergence/ADHD/ASD, and other specialties.
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Where are you located?
One of our locations is at 4408 Spicewood Springs Rd., Austin, TX 78759, which is in northwest Austin, easily accessible to support clients in Austin, Round Rock, Pflugerville, Cedar Park, Leander, Westlake, Lake Travis, Bee Caves, Lakeway, etc. We also continue to offer virtual therapy and nutrition counseling services in Austin and throughout Texas.
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How long does therapy/dietitian work take?
Therapy is not a one-size-fits-all situation. The length of therapy depends on many things, including severity of symptoms when starting therapy, the number of goals you want to address, how often you come at the beginning, and other reasons. It's important to remember that therapy, any healing work, takes time. It's an investment in you and your future, for yourself and your loved ones. People who move through therapy quickly, often start with a mindset that they are ready to really do the work to grow in the ways they want to, even if it means leaning into some discomfort.
Dietitian work similarly takes some time, and also depends on things like the severity of the current relationship with food and body. Again, growing your willingness to try new, sometimes uncomfortable, things, will serve you in the process!
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